Support policy:
At MODE 2.0 STREETWEAR, we value our customers and are committed to providing exceptional support.
How to Contact Us:
* Email: info@mode2dot0streetwear.com
* Phone: 8482034098
* Live Chat: [Link to live chat] (if applicable)
* Social Media: instagram.com/Mode2.0streetwear
Support Hours:
* [Monday-Friday, 9:00 AM – 5:00 PM EST]
Support Topics:
* Order Inquiries:
* Order tracking
* Order cancellations
* Order modifications
* Shipping and delivery
* Product Information:
* Size and fit guides
* Product details and descriptions
* Care instructions
* Returns and Exchanges:
* Return requests
* Exchange requests
* Tracking return shipments
* Account Management:
* Account creation and login
* Password resets
* Account updates
* Technical Issues:
* Website navigation
* Checkout process
* Mobile app issues
Support Commitment:
* We strive to respond to all inquiries within 24 hours
* We will do our best to resolve all issues promptly and efficiently.
* We will treat all customer inquiries with respect and professionalism